Terms & Conditions

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Welcome to Bivizo.
This website is owned and operated by BIVIZO GLOBAL LIMITED. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site.

If you do not agree with any part of these terms, please do not use our website or services.

1. General Conditions

By using this website, you confirm that:

• You are at least the age of majority in your jurisdiction, or

• You are using the website under the supervision of a legal guardian

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable laws.

2. Use of the Website

You agree not to use this website for:

• Any unlawful purpose

• Violating applicable laws or regulations

• Infringing upon intellectual property rights

• Uploading or transmitting malicious code or harmful content

Any misuse of the website may result in termination of your access.

3. Products and Services

• All products displayed on Bivizo are subject to availability.

• We reserve the right to modify, discontinue, or limit products or services at any time without prior notice.

• Product descriptions, images, and pricing are provided for reference purposes. While we strive for accuracy, slight variations may occur.

We do not guarantee that product descriptions or other content are error-free, complete, or current.

4. Pricing and Payments

• All prices are displayed in the currency shown at checkout.

• Prices may change without prior notice.

• Payments are processed securely through third-party payment providers.

Bivizo does not store full payment card information.

5. Orders and Acceptance

• Placing an order does not constitute acceptance until payment is successfully processed and order confirmation is issued.

• We reserve the right to cancel or refuse any order, including but not limited to suspected fraud, pricing errors, or inventory issues.

• If an order is canceled after payment, a refund will be issued in accordance with our Refund Policy.

6. Shipping and Delivery

Shipping times and delivery estimates are provided for reference only and are not guaranteed.

Bivizo is not responsible for delays caused by:

• Customs clearance

• Logistics carrier issues

• Weather conditions

• Public holidays or force majeure events

Please refer to our Shipping Policy for detailed delivery information.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review the policy carefully before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

• Text

• Images

• Logos

• Graphics

• Website design

is the property of BIVIZO GLOBAL LIMITED or its content suppliers and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

Bivizo is not responsible for the content, policies, or practices of third-party websites.

10. Limitation of Liability

To the fullest extent permitted by law, Bivizo shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of or inability to use the website

• Purchase or use of products

• Errors, interruptions, or delays in service

This includes, but is not limited to, loss of profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold harmless Bivizo, its directors, officers, employees, and affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms

• Your misuse of the website

• Your violation of any laws or third-party rights

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website after changes constitutes acceptance of the updated terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our customer support channels.